Portal Home > Knowledgebase > Web Maintenance > What kind of changes are included with my Maintenance Plan?
You are able to make unlimited changes to your site yourself depending on your understanding of the easy to follow tutorials we provide with your site. YOu are also able to request a certain amount of included changes to your site every month (the amount of included changes per month will vary depending on the maintenance plan you have selected), however not all changes are covered under your maintenance plan. Basic changes include adding, changing or removing content ALREADY on your site. (i.e. Adding, changing or removing a video, image or text to an already existing page on your site). Requests to add NEW items to your site (i.e. requesting a new page be added to your site) will incur a hourly charge and/or set up fee depending on what type of item is requested. Because labor time will very depending upon your specific request we cannot give specific rates for all the possible change requests you may have in the future. To find out if your particular change is included, please submit a ticket or speak to one of our customer liaison reps via our online chat.
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